Our Mission

Founded in 2010, Preferred Audiology Care, LLC is a locally owned independent practice. We provide the best in audiological healthcare services by offering thorough, complete, and continued hearing care. Hearing is important, and our goal is to improve the quality of life at any age through better communication. We offer the latest and best hearing device technologies customized for each individual and their lifestyle to help them stay connected with the world around them. We devote all our time to caring, personalized, and honest treatment in our state-of-the-art facilities and are committed to keeping our patients satisfied.

We are a proud, independent, local, small business making a world of a hearing difference. We are not manufacturer owned, which means we are free to help you choose what’s best for you with the widest variety of hearing aid options, with no sales pitches.


Patients get immediate diagnostic care for acute hearing problems

Our Doctors of Audiology can diagnose whether hearing loss is due to outer ear, middle ear, inner ear, or retrocochlear involvement and will refer for the proper medical treatment immediately.

We work closely with an ENT facility and referring physicians

Immediate attention and constant communication with physicians can help patients get help for even acute ear-related issues (i.e. quick medical treatment for sudden sensorineural hearing loss to prevent permanency and further damage).

We provide tinnitus assessments and treatment

Sound generators and tinnitus maskers in combination with other treatment methods have been found to decrease tinnitus in 70-80% of patients.

We perform vestibular assessments

Immediate diagnostic care for patients who may be suffering from dizziness or balance issues due to vestibular disorders, as well as appropriate, prompt referral for treatment.

We take the time to educate patients

Patients appreciate that we take the time to educate them about their hearing difficulties, diagnosis, and best options of treatment to fit their lifestyle.

We have a well-­equipped, state-of-the-art facility with full wheelchair accessibility

Patients have more accurate test results in an appropriate test environment. We have a spacious, wheelchair accessible soundbooth equipped with computerized audiological testing equipment.

We have extensive knowledge of and work with hundreds of different hearing aid models from the top hearing device manufacturers.

We Know that not all patients’ hearing aid manufacturer. Our patients are fit with appropriate hearing aids for their individual listening needs.

We have an extensive collection of demonstration hearing aids for patients to try before purchase

Patients are more confident with their decision and satisfied with hearing aids if they try them before making an investment.

We accept most insurances and help patients maximize their insurance coverage

We try our best to get insurance companies to cover hearing testing and hearing aids in order to reduce patient out-­of-­pocket expenses, including helping patients appeal denials.

We promote and offer hearing loss prevention options such as hunters’ and musicians’ hearing protection devices

Good hearing health care includes preventing hearing loss before it starts. We educate our patients on hearing conservation and the need for hearing protection from occupational and recreational noise exposure.

We make house calls

We know that not all patients have ready access to transportation or they may not feel comfortable driving in our winter weather, so we come to them to provide their hearing aid services.

If you think you’ve experienced a hearing loss, please contact us to schedule an appointment.

We accept major credit cards and Wells Fargo Financing with 0% interest for up to 18 months.

Our Awards and Honors

We had the honor of receiving a nomination for “The Best of 2011 – Hearing Healthcare Professionals” listed in the September 2011 issue of The Hearing Review magazine with a subscribing audience of 21,000 hearing healthcare professionals. It was a great honor to be recognized amongst our peers after 2 years of being in business at the time of the nomination.

In the 8+ years of being in practice, we have had many satisfied patients who have reported such a great improvement in their lives and have said they wish they had done something for their hearing loss sooner. That is our goal… to continue utilizing our professional expertise to help change and improve peoples’ quality of life by helping them to hear better. It is such a rewarding experience that we hope continues for a very long time as we continue to grow our profession and our small business.

We accept most insurances including the NYS Empire Plan.

BBB Torch Award winner

“I really like how you took the time to explain everything to me, and you answered all of my questions about my hearing loss. Thank you.”

– K. P.

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